Before a freeze
Protect exposed pipes
Completely cover exposed pipes or faucets with pipe insulation, or a towel or scrap material.
Let faucets drip
If you cannot insulate your pipes, let your faucet run at a slow drip.
If a pipe freezes or bursts
If a pipe bursts
Turn off the main water valve to your home until the leak is repaired.
Before you warm a frozen pipe
Keep the faucet open.
Warming the pipe
Use a heating pad, electric hair dryer, a portable space heater, or towels soaked in hot water.
When to call a plumber
Call a licensed plumber if you cannot locate the frozen area, if it is not within reach, or if you cannot get the pipe to thaw.
- Ensure electrical cords do not touch water and do not use blowtorches, kerosene or propane heaters, charcoal stoves, or other open flame devices.
How often it freezes in El Paso
42.0freeze nights a yearAt or below 32°F, on average.
| Weather station | EL PASO INTL AP, TX US (NOAA USW00023044) |
|---|---|
| Freeze risk | Typical first freeze Nov 20; last Mar 2; 42.0 nights at or below 32°F a year |
Who to call at the utility
| Utility | El Paso Water |
|---|---|
| Phone | 915-594-5500, and press option 6 |
| What it's for | To report a water main break, wastewater problem or stormwater issue. |
| Hours | 7 am to midnight |
| After hours | Between midnight and 7 am, report emergencies using El Paso Water's online form. |