Is it the utility's problem or yours?
Dallas Water Utilities
DWU is responsible for the water meter and all water system components on the street side of the meter.
You
Property owners are responsible for all private plumbing between the home and the water meter.
Who to call at the utility
| Utility | Dallas Water Utilities |
|---|---|
| Phone | 3-1-1 (within Dallas city limits) or 214-670-3111 (outside the city limits) |
| What it's for | To report or request a water main break, meter leak, fire hydrant leak, clogged or overflowing wastewater main, or emergency water turn off. |
| Hours | 24 hours a day |
Sewer backing up?
To report a clogged or overflowing wastewater main, call or contact 3-1-1.
How often it freezes in Dallas
29.2freeze nights a yearAt or below 32°F, on average.
| Weather station | DALLAS FT WORTH AP, TX US (NOAA USW00003927) |
|---|---|
| Freeze risk | Typical first freeze Nov 24; last Mar 8; 29.2 nights at or below 32°F a year |