Why is my water bill so high? (Hidden leak credit)

In Redmond, you can request a bill credit for a hidden leak if you meet the utility's eligibility and deadline rules.

Deadline

Repairs must be finished within 30 days of finding the leak, and the application must be sent within 120 days after the repair date.

Leak credit rules

Utility	City of Redmond
Who qualifies	Residential and commercial accounts qualify for adjustments to water usage; commercial sewer accounts may also receive adjustments for wastewater charges if the leak did not enter the sewer system.
Deadline	Repairs must be finished within 30 days of finding the leak, and the application must be sent within 120 days after the repair date.
Required proof	Applicants must provide a paid vendor invoice or receipt, or an unpaid invoice paired with a bank statement showing payment. If the owner performed the work, receipts for parts or tools are required.

Consult the water meter before and after a two-hour period of not using water. If the meter changes, there is probably a leak.

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We left out credit amount and how to submit under “Leak credit rules”: the source doesn't state it clearly enough. Ask the office or utility named on this page.