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Why is my water bill so high? (Hidden leak credit)

In Denison, you can request a bill credit for a hidden leak if you meet the utility's eligibility and deadline rules.

30days to ask for the adjustmentwithin 30 days from the repair date
Deadlines, to scale: from the repair date there are 30 days to send the request.to send the requestRepairday 0Last dayday 30
Utilities Office deadlines, checked Oct 27, 2026.

From the repair to the answer

Deadlines, to scale: from the repair date there are 30 days to send the request.to send the requestRepairday 0Last dayday 30
Utilities Office deadlines, checked Oct 27, 2026.

Leak credit rules

UtilityUtilities Office
Deadlinewithin 30 days from the repair date
Required proofProof of repair

How to prove a hidden leak

  1. Consult the water meter before and after a two-hour period of not using water. If the meter changes, there is probably a leak.

Utility contact

UtilityCity of Denison Water Distribution
Phone903-465-2720, Ext. 5005

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